I. Personalized Tea Subscription Box

• Flexible Delivery Scheduling: Subscriptions available monthly/quarterly/annually, with the option to pause, adjust, or cancel at any time.
• Customized Tea Selection: Professional taste quizzes to curate a personalized tea menu (tailored ratios of green tea, herbal tea, and fermented tea).
• Bonus Tea Samples: 2-3 seasonal specialty tea samples included with each delivery to explore new flavors.

II. Risk-Free Trial Program

• Low-Cost Trial: Pay only for shipping  to receive 3 premium sample packs; shipping fees are fully redeemable against future orders.
• 7-Day Worry-Free Return: Full refund for unopened products (customer covers return shipping).
• Taste Match Guarantee: Free tea menu reconfiguration for first-time subscribers if unsatisfied (1 complimentary adjustment).

III. Express Global Delivery

• Priority Air Shipping: Delivered to major global cities in 7–15 days via dedicated air channels.
• Transparent DDP Pricing: Automatic calculation of Delivered Duty Paid (DDP) prices—no hidden fees at checkout.

IV. Customer Care

• Bilingual Support: Real-time assistance via Tidio Chat in Chinese and English.
• Intelligent Order Tracking: Automated reissue mechanism triggered for logistics anomalies.
• Online Tea Culture Hub: Learn about Chinese tea culture through blogs and social media platforms.

V. Quality Assurance

• Authentic product traceability, cultural immersion, and hassle-free service.